How a turnover runs · Toronto
How a turnover cleaning works, from booking to after-photos
A real timeline for a 1-bed condo in King West: booked Monday night, cleaned Wednesday morning, after-photos on the host's phone hours before the 4 pm check-in.
How a turnover runs
Mon 7:40 pm
You send the booking form: unit size, date, time window and access.
Mon 8:05 pm
You confirm. The window is locked in and a reminder goes out the day before.
Wed 11:10 am
The checklist is worked room by room, in the same order every time.
Wed 4:00 pm
Your next guest checks in to a unit you've already seen, photo by photo.
Sample booking · 1-bed condo, King West
Mon 7:52 pm
Your flat-rate price and a confirmed time come back by text or email.
Wed 11:04 am
The cleaner checks in at the unit. Arrival is timestamped.
Wed 1:16 pm
After-photos land on your phone, hours before the 4 pm check-in.
Our promise
The Northstar Guarantee
A north star is the fixed point you can count on. That's the idea: the same result every time, and the photos to prove it before the next guest, buyer or tenant walks in.
The same checklist, every job
Each service has a written checklist, worked room by room in order. It's the standard we hold every cleaner to.
After-photos, every time
Every room is photographed when the clean is done and sent to you, so you can see the result without being there.
A fixed price, in writing
You get the exact price before you book, based on the unit and the service. No hourly meter, no surprise charges on the day.
Your turnover, on the same timeline
Send the unit size, date, time window and access. We reply within 15 minutes with a flat price and a confirmed time.